1. Introduction

We are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and protect your personal information.

2. Personal Data We Collect

We collect and process the following personal data:

First and Last Name: We use this information to identify and address you in a personalized manner.
Email: We need your email address to contact you, send you the information you request, and, occasionally, send you promotions and special offers, provided you have given your prior consent.
Country: We collect this information to automatically add the country code to your phone number.
Phone: We use your phone number to communicate more efficiently through WhatsApp.
3. Purposes of Data Processing

The personal data we collect is used for the following purposes:

Provision of Services: To provide you with our Amazon consulting services and ensure effective communication.
Communication: To contact you regarding your inquiries, requests for information, and contracted services.
Marketing: To send you commercial and promotional communications related to our services, provided you have given your consent.
Service Improvement: To better understand your needs and improve our services and user experience on our website.
4. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

Consent: When you have given your explicit consent to the processing of your personal data for specific purposes.
Performance of a Contract: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
Legitimate Interests: When processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, provided that such interests are not overridden by your fundamental rights and freedoms.
5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include the use of encryption technologies and up-to-date security protocols.

6. Protection of Sensitive and Business Data

We recognize the importance of protecting not only your personal data, but also any business information and sensitive data you provide to us. All data, including data related to your business, is treated with the highest level of confidentiality and is subject to strict security measures to prevent unauthorized access.

7. Use of Information from Consultations and Advice

Information obtained during consultations and advice, and any products or solutions suggested or developed, remains available to us for internal use. This includes improving our services and developing new solutions. However, we always ensure the protection of your privacy and the confidentiality of your data.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

9. Data Sharing

We do not share, sell, or rent your personal data to third parties, except in the following circumstances:

Service Providers: We may share your data with service providers who perform functions on our behalf, such as hosting, marketing, and data analysis services. These providers are required to protect your personal data and may only use it for the purposes specified by us.
Legal Compliance: We may disclose your personal data when required by law or in response to legal process, to protect our rights, safety, and property, or to comply with a court order.
10. International Data Transfers

Your personal data may be transferred to and stored in countries outside the European Economic Area (EEA). In such cases, we will ensure that your personal data is protected by implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission.

11. User Rights

You have the following rights in relation to your personal data:

Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data.
Right to Erasure: You have the right to request the deletion of your personal data when it is no longer necessary. for the purposes for which they were collected.
Right to Restriction of Processing: You have the right to request the restriction of the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Right to Withdraw Consent: You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at [email protected].

12. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze traffic, and personalize content.

13. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.

14. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a new “Last Updated” date. We encourage you to review this page periodically to stay informed of any changes.

15. Contact

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at: [email protected]